At Legendary USA, we want you to love what you wear. Here’s our policy on returns and exchanges:
Regular-Priced Items:
- We accept returns or exchanges on regular-priced items within 30 days of the purchase date.
- Items must be unworn, in their original condition, with tags still attached.
- You can choose to receive a refund, store credit, or exchange the item for another product.
Return Policy Based on Discount Percentage:
- 0-10% Discount: Eligible for a refund, store credit, or exchange.
- 11-25% Discount: Eligible for store credit or exchange only. No refunds.
- Final Sale Discount: Any sale item marked 'Final Sale' means all sales are final. Items are non-returnable and non-refundable.
- If the size you need isn’t available, we won’t be able to offer store credit or additional exchanges.
- All sample sale products are final sale and NOT eligible for return, exchange, or refund. We cannot accept returns of custom orders.
Additional Information:
- Please make sure all returns and exchanges follow these guidelines.
- Pre-production Orders
Please allow us to process pre-production orders like Cockpit USA within 30 days. These jackets are often times produced in cycles, so please be patient, it does take time to source, inspect, cut, sew and conduct quality control before and after production.
Orders are not processed on weekends or nationally recognized holidays. DUE TO HIGH ORDER VOLUME DURING THE MONTHS OF NOVEMBER-DECEMBER, PLEASE ALLOW 7-14 BUSINESS DAYS TO PROCESS ANY ORDERS. Please note that Pre-production exchange will take 6-8 weeks to deliver. - If you wish to cancel your order, we will deduct 10% restocking fee. We will refund you the remaining balance to your original payment method.
- If you need help or have questions, reach out to our customer service team at support@legendaryusa.com.
We appreciate your business and are here to make sure you have the best experience with Legendary USA!
